Privacy Policy

Last updated: July 2026

1. Who we are

Clinicable Ltd is a healthcare business support company registered in England and Wales (Company No. 17286444). Our registered address is 4 Beechwood Close, Casnewydd, United Kingdom, NP11 4NX.

We are the data controller for the personal data we collect through this website and in the course of providing our services.

You can contact us about data protection matters at: contact@clinicable.co.uk

2. What data we collect

Through our website contact form

When you submit an enquiry through our website we collect your name, organisation name, email address, phone number (if provided) and the content of your message.

Through email correspondence

When you contact us by email we collect your name, email address and the content of your communications.

Through our services

When you become a client we may collect additional personal and business information necessary to deliver the services you have engaged us for. The nature of this information will depend on the services provided and will be agreed with you at the outset of the engagement.

Website usage data

Our website is hosted on Squarespace. Squarespace may collect standard technical data including your IP address, browser type, pages visited and time spent on the site. Please refer to the Squarespace Privacy Policy for details of how they handle this data.

3. How we use your data

We use your personal data to respond to your enquiries and communicate with you about our services, to provide the services you have engaged us for, to fulfil our contractual and legal obligations, and to improve our services and website.

We do not use your personal data for marketing purposes without your explicit consent. We do not sell your personal data to third parties under any circumstances.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

Legitimate interests — responding to enquiries and communicating with prospective clients.

Contract — processing necessary to deliver services you have engaged us for.

Legal obligation — where we are required to process data to comply with our legal and regulatory obligations.

Consent — where you have explicitly consented to a specific use of your data.

5. Who we share your data with

We share your data with a limited number of third party service providers where necessary to operate our business and deliver our services. These currently include:

Google Workspace — email, document management and collaboration tools.

Squarespace — website hosting and contact form processing.

We may engage additional service providers as our business grows. Where we do so we will update this policy and ensure appropriate data processing agreements are in place.

We do not transfer your personal data outside the United Kingdom or European Economic Area unless appropriate safeguards are in place.

6. How long we keep your data

We retain personal data only for as long as necessary for the purposes it was collected. Enquiry data is retained for up to 12 months. Client data is retained for the duration of the engagement and for 7 years thereafter to comply with our legal and regulatory obligations.

7. Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to correct inaccurate data, to request erasure of your data in certain circumstances, to restrict or object to processing in certain circumstances, and to data portability.

To exercise any of these rights please contact us at contact@clinicable.co.uk. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your personal data.

8. Cookies

Our website uses cookies to function and to analyse how it is used. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

Essential cookies — required for the website to function. These cannot be disabled.

Analytics cookies — used to understand how visitors use the site. These are only set with your consent.

You can manage your cookie preferences using the cookie consent banner on our website. You can also control cookies through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Where changes are significant we will take reasonable steps to bring them to your attention.

10. Contact

For any questions about this Privacy Policy or how we handle your personal data please contact us at contact@clinicable.co.uk or write to us at our registered address.